Shipping & Delivery policy
At Julies Avenue, we aim to provide a smooth and reliable shipping experience for every customer. Below you can find all important information regarding order processing, shipping, and delivery.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Once your order has been shipped, you will receive a confirmation email including your tracking information so you can follow your package at any time.
Estimated Delivery Time
The average delivery time is approximately 3–7 business days, depending on your location and shipping carrier.
Please note that delivery times may occasionally be affected by:
- High seasonal demand
- Public holidays
- Customs procedures
- Carrier delays outside our control
While we always do our best to ensure timely delivery, exact delivery dates cannot be guaranteed.
Shipping Method & Fulfillment
Orders placed through Julies Avenue are shipped through our trusted international fulfillment and logistics partners.
We work with reliable shipping carriers to ensure your order arrives safely and securely.
Shipping Costs
Shipping costs are calculated during checkout and may vary depending on:
- Destination country
- Order weight
- Shipping method selected
Any applicable shipping charges will always be clearly displayed before completing your purchase.
Delivery Responsibility
- Customers are responsible for providing accurate shipping information at checkout.
- If tracking information confirms successful delivery to the provided address, Julies Avenue cannot be held responsible for lost or stolen packages.
- Any address corrections or changes must be requested within 24 hours after placing the order.
Customs & Import Fees
Depending on your country or region, customs duties or import taxes may apply. These charges are determined by local authorities and are the responsibility of the customer where applicable.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
Julies Avenue
Email: info@juliesavenue.com